Debt collection in Italy

You have an international debt in an international company? As a company, you can open your market to other companies internationally. But if they don't pay, it becomes more complicated to get your money back. Discover fast and efficient debt collection with the Sekundi network. Collecting unpaid receivables is a challenge for many companies operating internationally. In Italy, cultural and legal specificities make these operations complex. Sekundi gives you the lowdown on Italian payment behavior and the benefits of using a collection company. Discover our solutions to guarantee the success of your payment requests.

INTERNATIONAL DEBT COLLECTION

Payment behavior in Italy

Payment behaviour in Italy varies according to business sector and company. The average time taken to settle receivables is 17 days, a poor average on a European scale. While the legal payment term is 30 days (maximum 60), it is not uncommon for payment periods to stretch over 80 days! It is estimated that just over 40% of Italian debtors resort to "deferred" payments ("buy now pay later"). In reality, however, barely 5% of creditors offer this alternative. These behaviors, linked in particular to inflation, require foreign creditors to understand and adapt to the Italian market.

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Be sure to recover your debts internationally

International debt collection in cooperation with the Sekundi network.

International debt collection is a service we offer you when the person who owes you money resides or has its registered office in a country other than yours.

How it works →

Why use a debt collection
company in Italy?

Since 2019, payment behavior has worsened. More and more companies are choosing to turn to collection professionals to enforce their rights. Sekundi is a network of collection agencies present in many European and non-European countries.

Thanks to our local partner, we can put our knowledge of Italian law and the Italian market at your service to ensure that procedures are carried out with your debtors.

Our expertise enables us to act effectively within the legal framework of the country, increasing the chances of rapid payment. For out-of-court procedures, Sekundi works with you to optimize debt settlement while preserving your business relationships.

Using the international Sekundi network

Approach

Our approach consists of acting from your country with an employee or a service provider who is fluent in the language of the country concerned is not the most effective.

Benefits

You have an interlocutor in your country with whom you communicate and this one is responsible for transmitting your file upon receipt to his local partner who will act according to the customs and rules of the country concerned to obtain payment of your invoice.

Objective

Establish a worldwide network with a strong business partner in each country to guarantee optimum case handling at local level with the respective support of intelligence specific to each country.

Our debt collection services in Italy

Our debt collection agency in Italy offers an approach adapted to the local legal framework to ensure the successful payment of your receivables. This approach is divided into two phases: amicable and judicial.

Amicable phase: reminders and formal notices

Reminders: amicable reminders by telephone and mail to remind the debtor of the existence of the contract and the debt, and to agree on payment deadlines.
Notice to pay: formal notice to pay if reminders fail, requiring immediate payment of the debt or legal action will be taken.

Judicial phase: local legal procedures + European injunction procedure

The judicial phase occurs if the amicable phase fails, using legal procedures in Italy:

European injunction procedure: this concerns cross-border claims within the EU. It is a simplified mechanism for obtaining an enforceable decision. However, this fast and inexpensive procedure only applies to uncontested claims. Otherwise, other legal proceedings are initiated to resolve the dispute.

Italian legal procedures: the creditor can obtain a payment order (ingiunzione di pagamento) from a judge. If the form is contested by the debtor, ordinary civil proceedings (processo ordinario di cognizione) are initiated between the parties. This opposition can take more than a year, and requires a justified claim and potential witnesses in court

How long can I claim an unpaid invoice in Italy?

The period during which you can claim an unpaid invoice is generally 10 years. However, it is advisable to act quickly to maximize your chances of recovery. Claims pursued as soon as possible avoid complications linked to prescription and loss of evidence.

You have outstanding debts in another country and having problems getting them paid?

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